As we approach 2020, providing patient support services via a HUB is a market access reality for virtually all specialty products. For many, it may seem logical simply to replicate the service models of industry-leading HUBs. But the reality is that a manufacturer’s approach to HUB design should be just as unique as the product and its patient and prescriber populations.
- Characteristics of each model
- Advantages & disadvantages of each model
- Key requirements
- Considerations for:
- Program design
- Technology & data
- Legal/regulatory/compliance
- Human resources
- Training & quality
- Facilities
- Operations
- Timelines
- Cost differences