[Case Study] How MVP Health Care®  Used Telehealth to Deliver More Personal Care to Members 

MVP Health Care, a nationally recognized health plan serving more than 700,000 members, was faced with a company-wide initiative to deliver more personal care to members.

Through a direct-to-member telehealth program, myVisitNow, MVP Health Care has been able to bring care to members when and where it is needed most, shifting from strictly care treatment to care prevention. A variety of telehealth programs are now available to the entire membership, including:

  • 24/7 urgent care
  • behavioral health
  • breastfeeding support
  • nutrition counseling

Read the case study to find out how MVP Health Care has used telehealth to:

  • Improve engagement with local provider groups
  • Encourage 30% of enrolled members to have a virtual visit
  • Divert visits from ED, and other high-cost care locations
  • Scale services from urgent care to care management


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