Hospital and health system revenue is under attack from multiple fronts. From threats to the ACA which could increase the number of uninsured patients to the changing reimbursement landscape shifting care to lower cost outpatient settings, revenue cycle professionals have their hands full. We’ll cover some of the strategies and solutions healthcare leaders can employ to tighten their revenue cycle process start to finish and protect their bottom line.


Topics for discussion may include:

  • Best practices for profitability in revenue cycle management.
  • How to best leverage analytics to navigate the changing reimbursement environment to fee-for-value and anticipate risks and opportunities in the midst of changes in coding and clinical operations.
  • Which technology solutions are the top healthcare organizations investing in — from blockchain, AI, cloud-based services and smart contracts— to improve revenue cycle management.
  • What to know if you’re considering outsourcing part, or all, of your RCM.

Featured Speakers

John Zabrowski

Senior Vice President & Chief Financial Officer
Virginia Hospital Center

Mr. Zabrowski is a seasoned financial strategist with over a decade of experience in healthcare. Most recently, he was the Regional CFO for St. Vincent Indiana’s Southwest Region, a 508-bed, dual-campus, integrated healthcare and trauma care institution in Evansville, IN. His background also includes System Controller & Director of Finance at Deaconess Health System, and Vice President of Corporate Accounting at Old National Bancorp, both in Evansville. In addition, he has served as advisor to a telehealth technology company.

Bryce Bruner

Solution Director, Communication and Payment Services
Change Healthcare

Bryce has spent the last 12 years in healthcare and financial services optimizing consumer behavior where face to face interactions aren’t possible. Over the past 4 years Bryce has been enhancing and launching new solutions for Change Healthcare.

Michael Peterson

Associate Partner
McKinsey & Company

Michael Peterson is an Associate Partner in McKinsey & Company’s Dallas office and a leader of McKinsey’s Provider Revenue Excellence advisory services.  He works closely with large health systems and physician groups on revenue cycle performance transformations (e.g., automation, offshoring / outsourcing, payer and patient collections, revenue integrity, etc.), healthcare services companies focused on service strategy, operations and growth, and private equity investors focused on RCM market attractiveness, competitive dynamics, and investment opportunities.

Jamie L. Davis

Executive Director of Revenue Cycle
Banner Health

Jamie Davis is a revenue cycle leader, dedicated to innovation for the past 18 years. Jamie spent the larger part of her career supporting transformation and growth as both an employee and consultant in organizations ranging from critical access hospitals to a national footprint of 75+ hospitals. Jamie joined Banner Health in 2018 as the Executive Director of Revenue Cycle Management for its network of 28 hospitals, 250 clinics, and 2,600 employed physicians. In addition to hospital and physician revenue cycle, Jamie also has experience in finance and analytics.

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