Electronic health records and claims administration systems have fundamentally changed the way hospitals and health systems operate. But patient misidentification has created significant problems for providers, leading to duplicate records and denied claims. A recent survey shows 35% of denied claims are linked to patient misidentification or inaccurate or incomplete medical information, costing the average hospital $1.2 million annually.
During this webinar, experts will discuss the IT challenges and financial implications of patient misidentification, how to prevent or limit the impact of misidentification and ways that providers have leveraged new technology to improve processes and reduce risk.
- Reasons misidentification occurs
- Potential risks of identity theft or fraud
- How to leverage new technology--and existing technology--to limit errors
- How addressing patient misidentification can reduce claims denials, streamline reimbursement and improve care