Traditional methods being implemented to fight the rising tide of cybercrime are coming at the expense of the customer experience, leaving a trail of abandoned carts and frustrated potential subscribers in their wakes.

The tension that exists is leaving communications and media companies with a near-impossible decision about which battle to pick: fewer fraud losses or fewer subscribers. But what if there were a way to have both?

Whether you’re a wireless marketer tired of losing leads to too much friction, a risk leader fighting equipment fraud in IoT, or a UX lead working to optimize and personalize your streaming video experience, you won’t want to miss this discussion on the impacts of current cybercrime trends on the customer experience and how to fight fraud with less friction.

Featured Speakers

Jason Lane-Sellers

Director, Solutions Consulting
ThreatMetrix

Jason Lane-Sellers is a highly experienced fraud and revenue assurance professional who has been working in the telecommunications industry for many years and is currently President and member of the Board of Directors of the CFCA (Communications Fraud Control Association).

Tracy Manning

Director, Market Planning – Communications, Mobile & Media
LexisNexis Risk Solutions

Tracy Manning is a Communications, Mobile and Media expert, with over two decades driving “next wave” innovation and growth efforts within companies like AT&T, Cox, Twitter, Cincinnati Bell and GroundTruth. She now leads strategy development for the communications, mobile and media industry vertical for LexisNexis Risk Solutions.

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