Join us for this webinar to understand how your care engagement representatives can now be more informed and collaborative, resulting in greater productivity and effectiveness around patient enrollment, care coordination, and personalized service delivery.
Across Healthcare, Life Science and other service industries, KPIs like the following are essential to skillfully managing patient and other relationships:
- Associate on-boarding learning curve
- Proactive customer outreach
This webinar will present a simple packaged solution that enables single window, proactive and personalized information access within the Service Console for customer service representatives & supervisors to manage their respective customer satisfaction effectively. The benefit areas include patient enrollment, care coordination, personalized service delivery, drug discovery & manufacturing, regulatory compliances, and many more!
Attivio is a leading Cognitive Search & Insight platform company. Persistent is an Attivio partner since 2013 and has leveraged its technology to deliver Engage 360. Persistent is a member of Salesforce Cloud Alliance since 2010 and a certified Platinum Partner. Engage 360 is certified by Salesforce and available on AppExchange.