[Whitepaper] Evaluation of Polycom RealPresence Trio

The Polycom RealPresence Trio 8800 Conference Phone is a feature-rich device available from Polycom resellers and many retailers / e-tailers. For those needing additional conference room coverage, the Trio Conference Phone can also be used with up to two optional extension microphones.

The Trio Collaboration Kit offers users numerous ways, depending on the base profile in use, to present content on the meeting room display.

For large scale deployments, Trio can be managed by a centralized provisioning and device management system (e.g. Polycom RealPresence Resource Manager or RPRM). This allows admins to bulk-provision Trio devices and configure numerous system settings including the on-screen UI. Only a small subset of basic settings can be accessed locally, via the device’s on-screen menu or via the web UI.

For the initial round of testing, we registered Trio to one of the SIP servers (in this case a Polycom DMA instance running on a virtual server) within our test environment. We then placed a quick SIP audio call to test our installation and configuration.

To test the audio conferencing performance of the system, we placed numerous audio-only calls to both internal SIP phones within our PBX environment and to external phone numbers, via our SIP provider. We also tested Trio’s ability to locally host up to a 5-way audio call.

We then switched Trio to the Lync (Skype for Business) base profile, registered the device to our Office 365 test account, and placed additional audio-only test calls.

In all cases, Trio provided an excellent wide-band audio conferencing experience. Outgoing audio quality was very strong, even when the participants moved more than 4 meters from Trio Conference Phone.

And Polycom’s NoiseBlock feature kept non-human noises like paper shuffling or keyboard typing from impacting the call when nobody was speaking.


Sponsored by: Polycom | Aug 2018