Speech interfaces such as Siri, Cortana, Alexa and Google have become a part of our everyday lives. A tremendous market opportunity is emerging for Communication Service Providers (CSPs) to disrupt the market with ‘in-call’ or network based speech recognition services within a context of a phone and video calls.

This speech recognition market is projected to be worth $18.3 billion by 2023*. The “in-call” solution offers the potential for a plethora of new speech recognition services …all at a new price point to reach mass market.

This webinar will assess the current market landscape and reveal some key strategies for service providers and system integrators to:

  • Reduce the cost of speech transactions and data processing across the network
  • Enhance the accuracy of your speech recognition platform (such as Nuance, Google, Alexa, others) regardless of the challenging network conditions of callers
  • Cost effectively scale your speech processing services to reach mass market
  • Generate new revenue streams with innovative “in-call” speech recognition applications
The presenters will explore actual use cases for in-call speech applications, real-time and recorded speech and meta-data analytics (amongst others) during this interactive and provocative session. 

Who should attend: Speech Application Developers, Communication Service Providers, Speech Application Service Providers, Contact Center Service Providers, Speech recognition platform vendors  

Featured Speakers

Sue Rudd

Director Service Provider Analysis, Networks and Service Platform
Strategy Analytics

As the Director of Service Provider Analysis at Strategy Analytics, Sue has a unique range of marketing strategy and business experience across wireless, fixed telephony and internet services. At Strategy Analytics she focuses on new service opportunities for Network Slicing, SDN/NFV, Edge Services, Video Delivery Optimization and Telco Cloud as well as new advanced technologies for Network Performance and Service Assurance, for Distributed Data and Processing across the Cloud and for RAN and Core Management with SON to optimize HetNets, Small Cells and Wi-Fi Interoperability. 

Al Balasco

Vice President, MediaEngine
Radisys

Al Balasco is the Vice President of MediaEngine. Prior to his current role, he was the Sr. Director of Product Management for the MediaEngine business. Before joining Radisys in October 2010, Al was the Director of Product Management in Avaya Inc.’s Unified Communications business unit where he was responsible for the delivery of a variety of collaboration solutions and partnerships. Mr. Balasco has over 25 years of product management, business development and marketing experience in the telecommunications industry.

Adnan Saleem

CTO, Software and Cloud Solutions
Radisys

Adnan brings more than 28 years of extensive experience in telecommunications industry and is currently leading Radisys in the evolution for design, development, and deployment of fully virtualized and cloud real-time communications network functions and real-time multimedia VoIP/VoLTE solutions. He has been an active participant and contributor to various industry standards organizations, including IETF, JCP, ETSI/3GPP/NFV and other Open Source development organizations.

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