[Whitepaper] The Future of Healthcare Looks a Lot Like Retail
There’s never been a better time for healthcare leaders to think outside the [big] box.
It’s not just about location, location, location. There’s an urgent need—and growing opportunity—to reinvent the consumer experience by adapting key retail principles to design healthcare “stores.”
Instead of offering customers more of something they can barely tolerate, why not offer them a pleasant experience? If you put yourself in the consumers’ shoes, a typical retail experience offers a huge improvement on the traditional medical experience.
To learn more about the retailization of healthcare and why this is an opportunity to innovate like never before, download our POV.